For questions regarding payment of any potential Late Enrollment Penalty, please call Member Services at 833-999-0103. TTY users should call 711.
Hours of operation:
- 8 a.m. to 8 p.m. local time, 7 days a week October 1 – March 31 during which time our automated phone system may answer your call on Thanksgiving and Christmas day. April 1 – September 30 our hours are 8 a.m. to 8 p.m., Monday – Friday. Our automated phone system may answer your call on weekends and federal holidays.
Premium Options
- Credit Card Authorization (PDF)
- Bank Withdrawal Pre-Authorization Form (PDF)
- RRB Withhold Form (PDF)
- Direct bill